Frequently Asked Questions

• How long does parcel delivery take?

  Orders are usually delivered within 3–5 working days across Pakistan. Delivery times may vary depending on your location, courier service, and unforeseen delays. Once your order is dispatched, you may receive tracking details to monitor your parcel.
  
  

• What is your return policy?

  We accept returns within 07 days of purchase. Items must be unused, unworn, and in their original packaging with tags attached. To initiate a return, please contact our customer service team with your order number.

• Can I cancel my order?

  
  Orders may be cancelled before dispatch, subject to our order cancellation policy. Please contact customer support as soon as possible if you need to cancel an order.
  
  

• How can I track my order?

  Once your order ships, you'll receive a confirmation email with a tracking number. You can use this number to track your package on the carrier's website.

• How can I contact customer service?

  Our customer service team is available Monday through Friday, 9 AM to 6 PM PKT. You can reach us by Whatsapp at 03709964990. We typically respond within 24 hours.